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If you have any questions or inquiries please feel free to reach out!
Wholesale inquiries for bulk yarn are welcome.
You can email itserinbchannel@gmail.com or use the request form below!
Policy / FAQs
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Returns/Refunds are only accepted for orders placed with insurance, and must be requested within 14 days from delivery. Returns must be completed within 7 days from initiation. Shipping insurance is recommended for every order.
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I am not responsible for any lost packages or damaged items upon delivery due to shipping carriers. It is highly recommended to purchase Shipping Insurance, available on the “Shop” page.
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US and International based shipments are fulfilled with either Standard First-Class or Priority. If you would like to pay for faster shipping transit times, you may email/contact me before placing your order and I will arrange Priority Mail, Expedited or Overnight Delivery.